Terms & Conditions

Who We Are

Brushwood Media Co is a paid social advertising and creative strategy business based in Salisbury, Wiltshire, United Kingdom.

We help brands grow through paid social advertising, creative strategy, lead generation, campaign optimisation, consultancy, and related marketing services.

Use Of This Website

You agree to use this website lawfully and not to:

• Copy, reproduce, or misuse website content without permission
• Attempt to hack, disrupt, or damage the website
• Use the website for spam, fraud, or unlawful activity
• Submit false, misleading, or harmful information

Website content is provided for general information only and may be updated at any time.

Our Services

Brushwood Media Co may provide services including, but not limited to:

• Paid social advertising
• Meta ads strategy and management
• Creative strategy
• Campaign audits
• Lead generation strategy
• Ecommerce campaign support
• Conversion rate optimisation recommendations
• Consultancy
• Reporting and performance analysis
• Creative testing and campaign optimisation

Specific deliverables, timelines, pricing, and responsibilities will be agreed separately in writing before work begins.

No Guaranteed Results

Marketing performance can be affected by many factors outside our control, including market conditions, customer behaviour, budgets, website performance, product offering, platform changes, seasonality, tracking issues, and third-party advertising policies.

While Brushwood Media Co aims to improve performance and deliver strong results, we cannot guarantee specific outcomes, revenue increases, return on ad spend, lead volume, sales, or advertising performance.

Client Responsibilities

Clients are responsible for providing accurate information, access, assets, approvals, feedback, and payment in a timely manner.

Delays in providing access, content, feedback, or approvals may affect project timelines and campaign performance.

Clients are also responsible for ensuring their own products, services, offers, websites, and business practices comply with relevant laws and advertising platform policies.

Payments

Fees, payment schedules, and payment terms will be agreed before work begins.

Invoices must be paid within the agreed payment terms stated on the invoice.

Late payments may result in paused work, delayed delivery, or suspension of services until payment is received.

Advertising spend is separate from service fees unless otherwise agreed.

Third-Party Platforms

Brushwood Media Co works with third-party platforms such as Meta, Google, TikTok, LinkedIn, Squarespace, analytics platforms, advertising tools, and other software providers.

We are not responsible for outages, technical issues, policy changes, account restrictions, disapprovals, tracking errors, billing issues, or decisions made by third-party platforms.

Intellectual Property

Unless agreed otherwise in writing, Brushwood Media Co retains ownership of its internal processes, strategy frameworks, templates, methods, know-how, and pre-existing materials.

Once full payment has been received, clients may use final approved deliverables created specifically for them for their own business purposes.

Website content, branding, copy, graphics, layouts, and materials belonging to Brushwood Media Co must not be copied, reproduced, or reused without permission.

Confidentiality

Any confidential business information shared between Brushwood Media Co and a client will be treated with reasonable care and not shared publicly without permission, unless required by law.

Clients agree not to share confidential methods, documents, strategies, or materials provided by Brushwood Media Co with third parties without permission.

Limitation Of Liability

Brushwood Media Co will not be liable for indirect, incidental, or consequential losses, including loss of profit, loss of revenue, loss of business opportunity, loss of data, or reputational damage.

We are not liable for losses caused by advertising platform issues, account restrictions, website errors, tracking failures, client delays, third-party tools, or factors outside our reasonable control.

Nothing in these terms excludes liability where it would be unlawful to do so.

Cancellations & Termination

Either party may end a working relationship in line with the notice period or cancellation terms agreed in writing.

If no separate terms have been agreed, either party should provide reasonable written notice.

Any work completed up to the termination date may still be chargeable.

External Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external websites.

Privacy & Cookies

Your use of this website is also covered by our Privacy Policy.

Cookies and tracking technologies may be used to understand website performance and improve user experience.

Changes To These Terms

We may update these Terms & Conditions occasionally to reflect changes in our business, services, website, or legal requirements.

Any updates will be posted on this page.

Governing Law

These terms are governed by the laws of England and Wales.

Contact

If you have any questions about these Terms & Conditions, please contact: